We're a small-town company. We aren't driven by quantity or quotas. But we are trying to achieve perfection in everything we do...and that means we seek perfection in our actions and our interactions as well as in our products. So feel free to contact us with any questions or problems.
Most Hurd casement and awning units can be washed from the interior by fully opening the units. The exterior glass can then be accessed from inside the room.
The operating hardware of your Hurd windows has been designed for years of trouble-free operation if a few simple maintenance precautions are taken. Be sure that the area of the operating mechanism is kept clean and free of dirt and debris. Clean and lubricate the hinge slide with petroleum jelly or silicone spray at least once a year.
Please note: If you are not experienced in the following procedure, or if you are removing a sash that may be too heavy to handle alone, have someone assist you. Failure to do so may result in damage to the sash, window or surrounding area. Once the sash is removed, it can be surprisingly heavy and wind can also provide an adverse factor in ease of handling the sash.
If the sash is not operating properly, please check the following items:
Screens are installed from the interior by placing the screen in the screen groove on the bottom of the unit and then tilting the screen into the groove at the top of the window. Once both grooves accept the screen, engage the plungers.
Please note that on a casement unit the screen must be positioned with the plungers to the top of the unit: otherwise the screen will not fit.
Awning screen units have plungers both on the top and the bottom of the screen and are therefore reversible. Screens do not interfere with the operation of the units and can be kept on year-round if desired.