Double Hung Windows Maintenance and Care
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Tilting Sash for Cleaning
Raise the bottom sash 6 to 8 inches. Grasp the top of the sash and
pull it towards you. With your other hand, depress the side balance
until the sash jumps over the track of the vinyl balance. Holding
the window out of the track, depress the vinyl balance on the
opposite side in the same manner. Keep window sash as level as
possible across the opening while tilting to the interior.
To tilt the upper window sash, lower top sash to the mid-point of
the window and tilt in same manner as bottom sash.
We recommend that you clean the exterior glass surfaces before you clean
the interior surfaces. Usually it is easier if you start by cleaning the
upper sash. For convenience, use a chair or stool to support the sash in
the tilted position while you wash the exterior glass surfaces.
Removing and Replacing Sash
- Tilt the sash as described above.
Slide one corner of the bottom rail up toward the center of the
window opening, and then angle the sash until you feel the pin
release from the clutch mechanism. Caution: springs in the vinyl
balance may pop up and break if the sash is removed too near the
To replace, hold the sash at an angle, insert one of the pivot pins
into the clutch mechanism, and then level the sash while inserting
the second pin.
Double Hung Balance Adjustment
If the sashes are difficult to slide, or if they feel too loose, some
adjustment of the balance clutch mechanism may be necessary. If the sash
feels loose, increase tension by turning the small adjustment screw on
the clutch mechanism clockwise. If the sashes are stiff, turn the
adjustment screw counterclockwise. Do not over-tighten this screw or it
may strip the threads (no more than four full turns maximum are
Double Hung Lubrication
Always clean all surfaces before applying lubricant. Once cleaned,
lubricate the vinyl balances with a simonized paste or with paraffin.
Spray the sash edges with a silicone spray to maintain sliding ease.
Double Hung Painting Restrictions
Do not paint the weatherstrip, hardware, or vinyl balances. Do not
paint sash edges that ride in the vinyl balances.
Double Hung Screen Removal
Raise the bottom sash to expose the screen plungers. Pull the
plungers to disengage the bottom of the screen.
Lower the top sash completely. Pull out the plungers to disengage
the top of the screen. Pull the screen down slightly and push it
Bring the screen into the room by tilting it through the window
- To replace the screen, reverse the above procedures.
Combination Storm and Screen Insert Removal
- Completely raise the lower sash of the window unit.
Push the finger pulls of the lower storm sash toward the center of
the sash and pull the unit toward you to release. Angle the sash
until the storm panel pops out.
- Follow the same procedures for the screen.
- Lower the upper storm panel and remove it as you removed the lower unit.
- To re-install, reverse the above procedures.
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