We're a small-town company. We aren't driven by quantity or quotas. But we are trying to achieve perfection in everything we do...and that means we seek perfection in our actions and our interactions as well as in our products. So feel free to contact us with any questions or problems.
Our warranty is as solid as our windows and doors. It covers our window and patio door glass options for 20 years and covers window and patio door components for up to 10 years. Odds are, you may never have any problems. But it's nice to know we're standing solidly behind them if you do.
Should you experience a problem with a Hurd window or door, contact your nearest Hurd Distributor to assist you with a remedy.
To ensure that they can provide you with the best assistance possible in a timely fashion, consider downloading and completing the Hurd Customer Service Report form before visiting your distributor. This form will guide you to gather all of the information that your distributor will need to assist.