Our warranty is as solid as our windows and doors. It covers our window and patio door glass options for 20 years and covers window and patio door components for up to 10 years. Odds are, you may never have any problems. But it's nice to know we're standing solidly behind them if you do.
This Limited Warranty covers all products of Hurd Windows & Doors, Inc. ("Hurd") manufactured on or after the effective date noted hereon, subject to the conditions and restrictions contained below, except for products which may be specifically sold subject to other written limited warranty terms or which are specifically identified as being sold "as is."
Except as otherwise provided herein, Hurd warrants that insulated glass glazed in Hurd window and door products shall be free from any material obstructions to vision due to fogging occurring between the interior glass surfaces that result solely from a failure of the hermetic seal, from any cause other than glass breakage, for a period of twenty (20) years from the date of original manufacture by Hurd.
Hurd warrants that its "Hurd FeelSafe(tm)" glass units shall be free from any material obstructions of vision due to glass delamination, and from fogging occurring between the interior glass surfaces that result solely from a failure of the hermetic seal, from any cause other than glass breakage, for a period of ten (10) years from the date of original manufacture by Hurd.
Except as otherwise provided herein, Hurd warrants that its window and door products shall be free from defects in materials or workmanship for a period of ten (10) years from the date of original manufacture by Hurd. This includes glass delamination which materially obstructs vision through the products.
Hurd warrants that all glass units shall be free from stress cracks for a period of two (2) years from the original date of manufacture by Hurd.
Hurd warrants that all units in their wood product offering painted with the Premium Exterior Wood Finish, that the exterior finish will not crack, peel or blister for a period of fifteen (15) years from the date of manufacturing of the unit, when used under normal atmospheric conditions, excluding cracking, peeling or blistering caused or precipitated by external damage not caused by Hurd.
Hurd warrants that motorized operators in any unit shall be free from defects in materials or workmanship for a period of one (1) year from the original date of manufacture by Hurd.
A. Hurd windows and doors are manufactured to certain specifications and ratings (Emissivity, U-Value, Infiltration, etc.). The performance of installed windows and doors can and will change over time due to environmental conditions, installation technique, maintenance, normal wear and tear and other factors beyond Hurd's control. The initial ratings and specifications are furnished solely to assist the purchaser in comparing products at the time of purchase and are not meant to warrant or guarantee specific field performance over the life of the product.
B. Hurd will not be liable for, and none of the above warranties apply to or cover problems, costs or losses caused by, arising from, or related to, any of the following:
C. Your Hurd product may contain inert gas, intended to improve the thermal performance of the product. However, the best manufacturing techniques cannot guarantee that the initial fill rate of inert gas will be maintained during the product's lifetime and Hurd makes no such guarantee. Therefore, the effectiveness of inert gas is not warranted and if the product is fitted with a capillary tube, it must be treated as if it is entirely air filled.
D. This warranty is effective as of October 15, 2006. This warranty gives you specific legal rights and you may also have other rights that may vary by state or country.
E. These warranties transfer with the transfer of title to the building in which the windows and/or doors were originally installed. They do not transfer if the windows and/or doors are installed in a building other than the building of original installation.
In the event the product fails to conform to the express warranties described above within the stated time period, Purchaser's sole and exclusive remedy is that Hurd will, at Hurd's sole option and discretion, either repair or replace defective materials with another product or part thereof or refund the original purchase price or original catalog list price of the defective product or part thereof. Current design may be substituted for the original. If Hurd chooses to replace defective products or parts thereof, Hurd will pay for the freight to deliver the replacement materials to the place where the product was first delivered from Hurd's factory. Any freight or delivery charges beyond that destination will be Purchaser's responsibility. In no event shall Hurd be responsible to pay for any handling labor, removal, disassembly, assembly, refinishing, or installation costs. Provision of replacement parts does not extend the warranted time period for any product.
IN NO EVENT SHALL HURD BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES. IN NO EVENT SHALL THE AMOUNT DUE HEREUNDER BE IN EXCESS OF THE DEFECTIVE UNIT'S PURCHASE PRICE, WHETHER THE CLAIM IS FOR BREACH OF WARRANTY OR NEGLIGENCE OR OTHERWISE. SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR LIMITATIONS OF INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES OR LOSSES, SO THIS LIMITATION MAY NOT APPLY TO YOU
TO THE MAXIMUM EXTENT ALLOWED BY THE LAW, THE EXPRESS WARRANTIES SET FORTH HEREIN ARE IN LIEU OF ALL OTHER IMPLIED WARRANTIES OF ANY KIND (EXCEPT THE IMPLIED WARRANTY OF TITLE), INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE, AND ALL SUCH IMPLIED WARRANTIES ARE HEREBY DISCLAIMED AND EXCLUDED BY HURD. THE DURATION AND TERMS OF ANY IMPLIED WARRANTY THAT IS NOT EFFECTIVELY DISCLAIMED BY THIS PARAGRAPH SHALL BE THE SAME AS THE DURATION AND TERMS OF HURD'S EXPRESS WARRANTIES DISCUSSED ABOVE. HOWEVER, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO ONE IS AUTHORIZED TO EXPAND OR CHANGE THESE WRITTEN WARRANTIES
If you wish to make a warranty claim, contact the Hurd distributor in your area or call or write:
HURD MILLWORK COMPANY